Executive/Council Action Form (ECAF)
ITEM TITLE:
Title
Motion 23-327, approving and authorizing execution of the Professional Services Agreement with Cerium Networks, Inc. for Teams Telephony Consulting Services
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DEPARTMENT: Information Technology
ORIGINATOR: Dee White
EXECUTIVE RECOMMENDATION: Ken Klein 8/1/23
PURPOSE: The purpose of this ECAF is to approve and execute a Professional Services Agreement to provide consulting services for migration of the current County telephony platform from Microsoft Skype for Business to Microsoft Teams Online.
BACKGROUND: Snohomish County currently uses Microsoft Skype for Business 2015 for telephony which has a published 2025 end-of-life date approaching. The County is replacing its existing Skype for Business 2015 Enterprise Voice with Microsoft Teams Online ("Teams") phone system. Teams is already deployed in the existing Microsoft Office 365 Government Tenant ("Office, Office 365, E/G5). Users can already share video, whiteboards and use meeting features from the Teams client. Through this migration, users will see a shift in presence information and click to call availability from Skype to the Teams client as well as retaining those existing features in Outlook and other Office 365 applications. The County published RFP-23-014BC to solicit proposals Teams Telephony consulting services and Cerium Networks, Inc. was selected by the Snohomish County evaluation committee as submitting the highest-ranking proposal to provide the services. The maximum cost for these professional services is expected to be One Hundred Thirty-Five Thousand Seven Hundred Four Dollars and Eighty Cents ($173,704.80) over the one-year contract term. In the event that migration requires services past the initial 12 months, the Agreement allows for one additional one-year extension. Expedited handling is requested in order to begin the services and complex migration process immediately.
FISCAL IMPLICATIONS:
EXPEND: FUND, AGY, ORG,...
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