Executive/Council Action Form (ECAF)
ITEM TITLE:
Title
Motion 26-191, approving and authorizing execution of Amendment 1 Service Agreement with Civic Calling Corporation, dba Holly, Inc.
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DEPARTMENT: Information Technology
ORIGINATOR: Dee White
EXECUTIVE RECOMMENDATION: Approved by Tom Teigen 4/30/26
PURPOSE: The purpose of this ECAF is to approve and authorize execution Amendment 1 to the Service Agreement with Civic Calling Corporation, DBA Holly, Inc. to provide an AI-powered classification and compensation platform for the Human Resources Department (HR).
BACKGROUND: The County employs approximately 3,400 employees across 25+ departments. The County's central Human Resources Compensation and Classification unit manages nearly 1,000 distinct job classifications with a team of three professionals. The complexity and volume of classification and compensation work, including job analyses, creating and updating job descriptions, market benchmarking, FLSA compliance, and reclassification requests, is challenging to manage with limited staffing resources. Manual processes for researching comparable positions and ensuring consistency across classifications are time-intensive and often result in incomplete analysis. The County began participating in a pilot program in 2025 to determine whether the platform would fill the needs of the HR department. Since that time, the platform has saved approximately 40 hours of staff time each month, which was an unexpectedly significant savings for the limited pilot, and a fully implemented solution is anticipated to drive even higher efficiency metrics. RFP-26-0676BC was published to solicit proposals for similar solutions and Civic Calling Corporation, DBA Holly, Inc. was selected with the highest-ranking proposal to provide the services on an ongoing basis. The current agreement expires on August 13, 2026. The increased cost to the Agreement from September 1, 2026 through August 31, 2029 shall not exceed O...
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