Executive/Council Action Form (ECAF)
ITEM TITLE:
Title
Motion 25-437, authorizing the County Executive to sign Support Service No. 2 to the Software as a Service Agreement TC01-21 with Kronos Incorporated, a UKG Company for Electronic Timekeeping and Attendance Services
body
DEPARTMENT: Airport
ORIGINATOR: Nickolis Landgraff
EXECUTIVE RECOMMENDATION: Approved by Mike Fong 9/24/25
PURPOSE: Authorize a Support Service No. 2 to the SaaS Agreement TC01-21 with Kronos Incorporated for Timekeeping and Attendance Software Services.
BACKGROUND: .
•In September 2021, Snohomish County Public Works initiated implementation of a new electronic timekeeping and attendance system under a Software as a Service (SaaS) agreement with Kronos Incorporated (UKG). This system was procured through solicitation SS-004-19, which permits other County departments to join under the same contract.
•The Kronos system has significantly improved auditability and operational efficiency, reducing annual labor hours associated with manual timekeeping processes.
•Since execution, the contract has undergone three formal amendments:
o Amendment No. 1 (September 21, 2022): Added the Airport Department to the agreement and established a separate scope of work and service order for implementation.
o Amendment No. 2 (December 12, 2023): Incorporated Telestaff scheduling for fire/emergency services and clarified the legal entity and exhibit structure.
o Amendment No. 3 (September 12, 2024): Executed the first of six available two-year renewal options, extending the contract through September 30, 2026.
•In addition to the amendments, three change orders were issued between 2022 and 2024 to support integration, testing, and configuration adjustments during Public Works’ deployment. One support services agreement was executed in 2023 to reinstate equipment coverage for Public Works.
•Public Works successfully completed its implementation and transitioned to live operations. Following this, the Airport Department began its design and planning phase, supported by a dedicated scope of work under Amendment No. 1. As the Airport approaches deployment, additional support services are required to complete configuration, testing, and go-live activities. These services are outlined in the September 2025 Service Request Order and total $43,750.
•The Airport Enterprise Fund has sufficient budget capacity in FY2025-2026 to cover this expenditure. Given the County’s long-term investment in the Kronos/UKG platform and the extended contract term, this action supports continued expansion and our goal of improved operational efficiency.
FISCAL IMPLICATIONS:
|
EXPEND: FUND, AGY, ORG, ACTY, OBJ, AU |
CURRENT YR |
2ND YR |
1ST 6 YRS |
|
410.5216804101 - Professional Services |
$43,750 |
|
$43,750 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
TOTAL |
$43,750 |
|
$43,750 |
|
REVENUE: FUND, AGY, ORG, REV, SOURCE |
CURRENT YR |
2ND YR |
1ST 6 YRS |
|
410.621680.0800 - Fund Balance |
$43,750 |
|
$43,750 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
TOTAL |
$43,750 |
|
$43,750 |
DEPARTMENT FISCAL IMPACT NOTES: Click or tap here to enter text.
CONTRACT INFORMATION:
|
Original |
|
Contract |
# |
TC01-21 |
|
Amount |
$641,849.10 |
|
Change Order 1 |
|
Contract |
# |
TC01-21 |
|
Amount |
$ 8,610.00 |
|
Amendment 1 |
|
Contract |
# |
TC01-21 |
|
Amount |
$ 94,340.00 |
|
Support No. 1 |
|
Contract |
# |
TC01-21 |
|
Amount |
$ 20,023.76 |
|
Amendment 2 |
|
Contract |
# |
TC01-21 |
|
Amount |
$140,920.00 |
|
Change Order 2 |
|
Contract |
# |
TC01-21 |
|
Amount |
$ 33,000.00 |
|
Amendment 3 |
|
Contract |
# |
TC01-21 |
|
Amount |
$113,321.39 |
|
Change Order 3 |
|
Contract |
# |
TC01-21 |
|
Amount |
NA |
|
Support No. 2 |
|
Contract |
# |
TC01-21 |
|
Amount |
$ 43,750.00 |
Contract Period
|
Original |
Start |
09/30/2021 |
|
End |
9/30/2024 |
|
Change Order 1 |
Start |
03/02/2022 |
|
End |
9/30/2024 |
|
Amendment 1 |
Start |
09/22/2022 |
|
End |
9/30/2024 |
|
Support No. 1 |
Start |
05/16/2023 |
|
End |
9/30/2024 |
|
Amendment 2 |
Start |
12/12/2023 |
|
End |
9/30/2024 |
|
Change Order 2 |
Start |
4/11/2024 |
|
End |
9/30/2024 |
|
Amendment 3 |
Start |
09/12/2024 |
|
End |
9/30/2026 |
|
Change Order 3 |
Start |
09/17/2024 |
|
End |
9/30/2026 |
|
Support No. 2 |
Start |
Execution |
|
End |
9/30/2026 |
OTHER DEPARTMENTAL REVIEWCOMMENTS: Reviewed/approved by Risk Management (Sheila Barker 9/23/25) and Finance (Nathan Kennedy 9/24/25)